At Expertos GT, we are committed to protecting the privacy and security of our customers’ and users’ personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide us through our website and during our business activities.
We collect personal information such as your name, email address, phone number, address, and contact details when you register on our website, request a service, or communicate with us. We may also collect additional information such as your purchase history, service preferences, and demographic data to better serve your needs.
We use your personal information to process your requests, provide assistance, bill you for contracted services, maintain the security of our systems, and communicate with you about our offers and updates. We may also use your data to analyze trends, manage our website, prevent fraud, and comply with legal requirements.
Additionally, we may collect non-personal information such as browsing data, user preferences, and usage statistics to enhance our visitors' experience and optimize our website's functionality. This information is collected anonymously and is not used to identify you individually.
We do not share, sell, or rent your personal information to third parties, except when necessary to process your requests, bill you, comply with legal requirements, or protect our rights. We may share information anonymously or in aggregate for analysis and service improvement purposes.
In the event that we sell or transfer all or part of our business or assets, we may share your personal information with the potential buyer. In such a case, we will notify you and give you the opportunity to opt out of the transfer of your data.
We implement physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, modification, or disclosure. We strive to maintain the confidentiality, integrity, and availability of your data and regularly review our security controls to ensure their effectiveness.
Our website uses cookies, which are small text files stored on your device to enhance your browsing experience. These cookies help us collect anonymous information about how you use our site, customize its content, and provide you with relevant advertising.
We use different types of cookies, including session cookies (which are deleted when you close your browser), persistent cookies (which remain on your device until you delete them), and third-party cookies (provided by external services such as Google Analytics).
You can configure your browser to reject or delete cookies, but please note that some functionalities of our site may be affected. By continuing to browse our site, you accept the use of cookies in accordance with this Privacy Policy.
In accordance with applicable data protection laws, you have the right to access, rectify, cancel, or object to the processing of your personal information. You may also request the limitation or portability of your data.
To exercise these rights, please contact our Data Protection Officer by emailing help@expertosgt.com. We will respond to your request within the legal deadlines and provide you with information on how we have processed your order.
Additionally, you can opt out of receiving marketing communications from us by clicking the unsubscribe link included in our emails or by contacting us directly.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting requirements. Once it is no longer needed for these purposes, we will securely delete or anonymize your data.
Our services are not directed at minors. We do not knowingly collect personal information from children under 18 years of age. If you have reason to believe that a child under 18 has provided personal information through our website, please contact us immediately so we can delete that information.
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or by email. We recommend that you periodically review this policy to stay informed about how we protect your information.
If you have any questions, concerns or complaints about our Privacy Policy or how we handle your personal information, please do not hesitate to contact our Data Protection Officer by emailing help@expertosgt.com.
We are committed to protecting your privacy and providing you with exceptional service. Thank you for trusting Expertos GT.
Address: 12 calle, B 4-072 zona 1, Chimaltenango, Chimaltenango
E-mail: help@expertosgt.com
In case of any questions related to the information presented, please contact us to clear up any doubts.